Etelon Longbows Privacy and Security Notice

This Privacy Notice tells you about who we are and how we collect, store and use your personal data when you interact with us.


Who are we and what is our contact information?


We are Etelon Longbows ,Status sole trader Mr Colin Sanderson

Business address:

Etelon Longbows

92 Chapel Street



United Kingdom



You can contact us by phone on 01282 706949  


By post use the address above.


What information do we store about you?


We store relevant information that is necessary to supply you with advice and to enable us to manufacture or supply goods and after sales service.


When you place an order with us, then we will need to store the following:



Invoice Address

Delivery Address

Email Address

Phone Number


We also store your order history


If you send us an email, your email address and email correspondence will be stored. Other information collected when placing an order with us may include your IP address, browser type, geographical location, time and cookies.

We do not store or collect credit/debit card numbers.


How do we collect it?


The majority of personal data is collected when you explicitly give it to us. For example, when you:

Make a purchase over the phone, online

Contact us

Contact us form

Engage with us on social media

If you engage with us on social media, Then we may have access to information you have chosen to share with us via your social media settings.

When you browse our website, information is collected for statistical analysis. 


What do we use it for?


We only use it only for lawful and legitimate reasons. For example, fulfilling your order and to respond to your questions


Who do we share it with?


It is necessary to share your personal data with third parties to fulfil your orders and obligations to you. For example: Your data will be shared with third party logistics companies to deliver your order. We may be required to share your information with the police, or other regulatory body if requested In . It will be only shared with trusted third parties then only for the exact purpose it was intended for.


How do we keep it secure?

We are aware that personal data is sensitive and we take precautions to protect it. Your personal data is password protected with restricted access. We do not store any credit or debit card numbers. All payment processing is done by a third party, such as PayPal.

We regularly review our security measures taking all reasonable measures to keep your data secure.


How long do we keep it for?

We keep your data for as long as we have a relationship with you as after sales service and advice on English longbows you have purchased can last 20 years or more.  We are required to keep your information for minimum periods. In order to comply with HMRC as the law requires us to maintain financial records for a minimum of 6 years.


Your rights and how to exercise them.


New GDPR regulations give you the right to request the information we hold on you as well as your right to have your personal data removed.

Right to Access: If you need to know what information we hold on you, please contact us.

Right to Correct: If the information we hold on you is incorrect, and you wish it to be corrected, please contact us.

Right to be Forgotten: If you wish for the information we hold on you to be deleted, please contact us. This is not always possible if, for legal or regulatory reasons, we are obliged to maintain records.


To Contact the Regulator.


If you have any concerns about how we handle your data, you can report it to the Information Commissioner's Office by calling 0303 123 1113 or visiting their website at